The suite of ITIL 4 training courses will be released throughout 2019, starting with:
Click Here to Enroll: ITIL 4 Foundation:
This course begins your ITIL 4 journey, enabling you to understand a new way to look at IT Service Management through the holistic view of a Service Value System (SVS).
- This essential course prepares you for the Foundation Certificate in ITIL 4.
- This course includes the ITIL 4 Foundation Certification Examination voucher, plus a digital copy of the Official Authorized ITIL Foundation: ITIL 4 Edition book published by AXELOS
Other titles within the two module streams will be released throughout the coming year and will consist of the following:
ITIL Managing Professional (ITIL MP) Specialist Modules
This stream targets IT practitioners working within technology and digital teams, providing the knowledge and skills needed to run successful IT projects, teams and workflows. There are three specialist modules, plus one ITIL Strategist module that bridges both Specializations:
- Create, Deliver & Support
- Drive Stakeholder Value
- High Velocity IT
- Direct, Plan and Improve (IT Strategist Module)
- All 4 must be completed to obtain the ITIL Managing Professional designation.
- ITIL 4 Foundation is a prerequisite.
ITIL Strategic Leader (ITIL SL) Specialist Modules
This stream focuses on the value of ITIL, not just for IT Operations, but for all digitally enabled services. An ITIL Strategic Leader demonstrates a clear understanding of how IT influences and directs business strategy. There are two modules in this stream, one being the bridge ITIL Strategist module and the other being the ITIL Leader module:
- Direct, Plan and Improve (IT Strategist Module)
- Digital and IT Strategy (ITIL Leader Module)
- Both modules must be completed to obtain the ITIL Strategic Leader designation.
- 3 years of managerial experience, along with completion of ITIL 4 Foundation, are prerequisites to this stream.